Bano Zulaikha: MGT502 Quiz No.3 June 12,2012

MGT502 - Organizational Behaviour

Quiz - Date: 12 June 2012

Which of the following methods of third-party negotiation always results in a settlement?
Select correct option:
Mediation
Consultancy
Arbitration
Conciliation

Ali is a salesperson in XYZ Company, he tells his boss "Saad worked unsuccessfully for 3 years to try to get that account; I sewed it up in six months. I am the best closer this company has. Which impression management technique has described above?
Select correct option:
Conformity
Flattery
Self-Promotion
Favors

A shortcut used in judging others, in which we draw a general impression about an individual on the basis of a single characteristic is called:
Select correct option:
Halo effect
Contrast effect
Selective perception
Self serving bias

In Organizational Behavior, Group processes and Group decision making is understood with the help of which of the following Behavioral science?
Select correct option:
Anthropology
Psychology
Sociology
Social Psychology

Usman is an action-oriented person who shows initiative and persists determinedly to change things. Which of the following best describe his personality?
Select correct option:
Proactive
Aggressive
Introvert
Nonassertive

Which of the following deals with premature sense of accomplishment:
Select correct option:
Forming
Storming
Adjourment
Norming

Job satisfaction is best described as ____________.
Select correct option:
A result
A value
An attitude
A discipline

Self-managed teams are typically comprised of how many members?
Select correct option:
2-5
5-10
10-15
Over 100

Which of the following terminal values was ranked as the most important by executives?
Select correct option:
Freedom
Self-respect
Family security
Social security

After which stage of group development the group formed a common set of expectations of member behaviors?

Norming

Storming

Maturation

Forming

Which of the following is NOT a step in the negotiation process?

Definition of ground rules

Clarification and justification

Process evaluation

Preparation and planning

Values like working hard, being creative and honest are the means which lead towards achieving organizational goals. Which of the following term best describes these values?

Terminal values

Instrumental values

Theoretical values

Social values

When your work group disagrees, the disagreements usually concern how the group's work should be accomplished. The type of conflict experienced by your group is:

Task conflict

Relationship conflict

Process conflict

Reactive conflict

The consequence of Legitimate and Reward power is_________

Compliance

Commitment

Resistance

None of above

Psychology's major contributions to the field of organizational behavior have been primarily at what level of analysis?

Select correct option:

The level of the group

The level of the individual

The level of the organization

The level of the culture

Question # 2 of 10 ( Start time: 08:19:05 PM ) Total Marks: 1

At manufacturing unit of ABC Company, whenever top executives were scheduled to visit, the plant management would clean up the offices and wash the windows. It went for years and as a result, the employees would turn on their best behavior and look proper whenever the windows were cleaned. It is an example of:

Select correct option:

Classical conditioning

Reinforcement theory

Operant conditioning

Social learning

Question # 3 of 10 ( Start time: 08:19:49 PM ) Total Marks: 1

Explosive strength, body coordination and dynamic flexibility are characteristics of:

Select correct option:

Mental ability

Logical ability

Physical ability NOT SURE

Intellectual ability

All of the following are Group problem solving techniques EXCEPT:

Select correct option:

Brainstorming

Consensus

Delphi technique

Contract

_______________ refers to the network of personal and social relations that is developed spontaneously between people associated with each other.

Select correct option:

Formal organization

Informal organization

Business organization

Government organization

One of the shortcuts used to judge others involves evaluating a person based on how he/she compares to other individuals on the same characteristic. What is this shortcut called?

Select correct option:

Selective perception

The contrast effect

The halo effect

Stereotyping

Which of the following deals with premature sense of accomplishment:

Select correct option:

Forming NOT SURE

Storming

Adjournment

Norming

Which one of the following is the last step in communication process?

Select correct option:

Decoding

Receiver

Feedback

Encoding

If personality characteristics were completely dictated by ________, they would be fixed at birth and no amount of experience could alter them.

Select correct option:

Job satisfaction

Heredity

Environment

Situations

According to the path-goal theory, which of the following leadership style have the least amount of participation by subordinates?

Select correct option:

Directive leadership

Supportive leadership

Participative leadership

Achievement-oriented leadership

The model of value differences was first designed by __________
Select correct option:
Milton Rokeach
Henry Mintzberg
Geert Hofstede
Abraham Maslow

Adil wants to get credit from the bank but bank can not approve credit to him because of past slow pay record. The bank manager and Adil meet and agree on a win-win solution that meets the need of both parties by involving a guarantee that will ensure payment if not made with in prescribed period. This is an example of
Select correct option:
Compromising intention
Accommodating intention
Distributive negotiation
Integrative negotiation

Organization wide program to distribute compensation in company's profit based on established formula is known as:
Select correct option:
Piece-rate wage
Profit-sharing plan
Bonus
Gain sharing

In leader-follower dyad the individuals who belong to out group have_______
Select correct option:
High quality relation
Moderate quality relation
Low quality relation
None of above

Which of the following is NOT a barrier to effective communication?
Select correct option:
Stereotyping
Filtering
Noise
Selective Perception

All the following are dimensions of Intellectual ability EXCEPT:
Select correct option:

Inductive reasoning
Dynamic strength
Deductive reasoning
Number aptitude

Organizational part having legitimacy and official recognition is called
Select correct option:
Non Governmental Organization
Formal Organization
International Organization
Informal Organization

What sort of goals does Management By Objectives (MBO) emphasize?
Select correct option:
Tangible, verifiable and measurable
Achievable, controllable and profitable
Challenging, emotional and constructive
Hierarchical, attainable and effective

What sort of actions is most likely to be attributed to external causes?
Select correct option:
Actions that have high distinctiveness, high consensus and high consistency
Actions that have high distinctiveness, high consensus and low consistency
Actions that have high distinctiveness, low consensus and low consistency
Actions that have low distinctiveness, low consistency and high consensus
Ms. Sadia is always obsessed with numbers, measuring her success in terms of how many or how much of everything she acquires. It shows Ms. Sadia has________ Personality type.
Select correct option:

Type B personality
Reactive personality
Type A personality
Proactive personality

When diversity is not managed properly, there is a potential for ___________.
Higher creativity
Communication benefits
Labor cost inequities
Higher turnover

The model of value differences was first designed by ____________
Milton Rokeach
Henry Mintzberg
Geert Hofstede
Abraham Maslow

Which one of the following group types is organizationally determined?
Task
Work
Authority
Social

A pay plan that rewards employee for recent performance rather than historical performance is known as:

Salary
Wage
Bonus
Profit

Which of the following statements is NOT true about the difference between men and women when it comes to emotional reactions?
Select correct option:
Women show greater emotional expression
Men express emotions more intensely
Women express emotions more intensely
Men express anger more frequently

Ali wants to buy a motor bike. He goes to the showroom and sees different models of bikes. He likes one of them very much and wants to purchase it. He asks the price from dealer which is more then his range. Both of them then negotiate over price

BATNA

Distributive negotiation

Integrative negotiation

Third party negotiation

In attribution theory, what is distinctiveness?

Whether an individual displays consistent behaviors in different situations

Whether an individual displays different behaviors in different situations

Whether an individual displays consistent behaviors in similar situations

Whether an individual displays different behaviors in similar situations

What does MBO provide for the individual employee?

Specific personal performance objectives

Precise job descriptions

Explicit task objectives

Clear direction and purpose

Which of the following is an example of an attitude?

Satisfaction of a person with a job well done

The opinion that it is never acceptable to steal

Anger at being unfairly accused of a wrongdoing

The avoidance of a restaurant where one once received bad service

--
Zindagi mein 2 Logo ka buhat khayal rahkoooo

Ist woh jiss ney tumhari jeet ke Liye buhat kuch hara hoo (Father)

2nd woh jiss ko tum ney har dukh me pukaara hoo (Mother)

Regards,

Umair Saulat

Bano Zulaikha

Wednesday 13 June 2012

MGT502 Quiz No.3 June 12,2012

No comments:

Post a Comment

Total Pageviews